Responsible Gambling at Bet365

Most people bet without issues, but some lose control over time. The best approach is to build healthy habits from the start:

• Set a budget before you play. Only use money you can afford to lose. Never bet funds meant for rent, bills, or family needs;
• Decide on time limits. It is easy to lose track of hours when placing bets. Set an alarm and stop when time is up;
• Take regular breaks. Step away from the screen every 30-40 minutes. Clear your head before continuing;
• Never chase losses. Bad streaks happen to everyone. Trying to win back lost money usually makes things worse;
• Avoid gambling when emotional. Stress, anger, loneliness, or alcohol affect your judgement. Wait until you feel calm;
• Treat wins as a bonus. The odds favour the house in the long run. Any profit should feel like luck, not expectation.

Gambling addiction develops gradually. Recognising early signs helps you act before things get serious. Ask yourself:

• Do you spend more money or time on betting than planned?
• Do you think about gambling even when doing other things?
• Do you bet to escape stress or negative emotions?
• Do you hide your gambling activity from family or friends?
• Do you borrow money or sell things to keep playing?
• Do you feel anxious or irritable when trying to stop?
• Has gambling affected your work, studies, or relationships?

If you answered yes to several questions, it may be time to take a break and reassess your habits.

We provide tools to help you manage your gambling activity:

• Deposit Limits. Set daily, weekly, or monthly caps on how much you can add to your account;
• Loss Limits. Choose a threshold after which betting stops automatically;
• Session Reminders. Get notifications about how long you have been playing;
• Betting History. Review your transactions and activity anytime in your account;
• Time-Out. Take a short break from your account for a few days or weeks;
• Self-Exclusion. Block access to your account for a longer period if you need it.

You can set up these tools in your account settings or contact our support team for help.

Bet365 strictly prohibits gambling by anyone under 18 years of age. We verify every player’s identity during registration and may request documents at any time. If you share a device with children, consider using parental control software and never save your login details where others can access them.

If gambling has become a problem, professional support is available. These organisations offer free and confidential help for players in India and worldwide:

• Gamblers Anonymous. Peer support groups in many countries;
• Gambling Therapy. Free online counselling and chat support;
• GamCare. Advice, resources, and treatment referrals;
• BeGambleAware. Information and tools for safer gambling.

There is no shame in asking for help. The sooner you reach out, the easier it is to regain control.

Bet365 is committed to promoting responsible gambling. We train our support staff to recognise signs of problem gambling and provide assistance when needed. We also work with regulators and prevention organisations to keep our platform safe for everyone.
Gambling is meant to be fun. If it stops being enjoyable, take a step back. Your wellbeing matters more than any bet.